Skip to content
  1. Home
  2. Services
  3. Integration

System integration.

We fix the place where your systems stop talking to each other.

What this service covers

Systems

  • ERP integration
  • CRM integration
  • Legacy system modernisation

Data

  • Data synchronisation
  • Reporting and data warehouse feeds

Interfaces

  • API design and development
  • Webhooks and event-driven integration

AI

  • LLM and agent integration

What is system integration?

In most organizations the expensive problem is not building software but the software that refuses to talk to other software. The order sits in the ERP, the customer in the CRM, the invoice in accounting, and a person carries an Excel file between them. We close that gap.

We build an integration layer for your existing ERP, CRM, and accounting systems. We connect through standard APIs and data interfaces without modifying the core system, so your vendor support and upgrade path stay intact.

We build APIs so your partners, mobile app, or new product can reach enterprise data through a secure, versioned interface.

Working with legacy systems is a normal part of the job. Connecting to an undocumented database, a 15-year-old application, or a SOAP service is not an exception for us; it is a common starting point.

Who needs system integration?

  • Teams entering the same data into two different systems by hand
  • Companies with an ERP whose surrounding processes remain disconnected
  • Teams building a new product that must reach existing enterprise data
  • Operations where overnight transfer jobs keep breaking

How does an integration project run?

1. System inventory

Which system holds which data, who enters what by hand, how each report is produced. This step usually surfaces two or three critical dependencies nobody was tracking.

2. Integration design

Data ownership, sync direction, conflict rules, and failure scenarios. The hard part of integration is never the happy path. It is the moment both systems change the same record at once.

3. Build and test

The integration layer is built and tested against real data. Every transfer becomes traceable and reversible.

4. Rollout and monitoring

Phased cutover and alerting. Who finds out about a failed transfer, when, and how is defined before go-live.

What do you get from an integration project?

  • A working integration layer with source code
  • A data flow map: which data moves where, how often
  • Error and retry policy documentation
  • Monitoring dashboard and alerting setup

Frequently asked questions about system integration

Do you need to modify our ERP?

No. We connect through standard APIs, database views, or file interfaces. Writing code inside an ERP breaks its support scope and upgrade path. We treat that as a last resort, only with no alternative and with vendor approval.

What determines how long an integration takes?

The quality of the other system's interface determines the timeline more than the work on our side does. With a standard, documented API the work moves quickly; with no interface, or a scattered data model, the longest stage becomes making the connection layer safe. A simple one-way transfer and an enterprise integration with two-way sync are also not the same job. Once the scope is clear, we share the project schedule and its duration.

Our system has no API. Can you still connect it?

Usually yes. Direct database reads, scheduled file transfers, screen automation, and intermediary layers are all options. During feasibility we say plainly which route is sustainable and which one creates technical debt.

What happens when an integration breaks?

Every transfer is monitored, failed records are queued and retried automatically, and errors past a defined threshold alert a named person. An integration that fails silently is more dangerous than no integration at all. We build on that principle.

Our other services

Let's start

A short intro call is enough. We'll scope it together from there.

Get in touch